any8 Privacy Policy

1. About This Privacy Policy

This Privacy Policy governs how any8 ("we", "us", "our") collects, processes, stores, and discloses personal information obtained from individuals ("you", "player", "user") who access, register, or interact with the any8 platform at https://any8.lat and all associated subdomains, mobile applications, and services (collectively, the "Platform").

By accessing the Platform or creating an any8 account, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein. If you do not agree, you should discontinue use of the Platform immediately.

This policy is written and maintained in English. Malaysian players are encouraged to contact our support team if any clarification is required. any8 operates in compliance with applicable data protection legislation and international licensing requirements.

2. Information We Collect

any8 collects personal information in several ways — directly from you when you register or interact with the Platform, automatically as you navigate our services, and from trusted third parties where necessary for verification purposes.

2.1 Information You Provide Directly

• Account Registration: Full name, date of birth, nationality, email address, phone number, and residential address (including city — e.g. Kuala Lumpur, Petaling Jaya, Bangsar, Penang, or Johor Bahru).
• Identity Verification (KYC): A copy of your national ID (MyKad), passport, or other government-issued document, plus a selfie or proof-of-address document where required.
• Financial Information: Bank account details, e-wallet identifiers (Touch 'n Go eWallet, Boost, Maybank, CIMB, Public Bank), and transaction history necessary to process deposits and withdrawals.
• Communications: Any messages, complaints, or enquiries you send to any8 support via live chat, email, or our contact system.
• Responsible Gaming Declarations: Self-exclusion requests, deposit limits, and other responsible gaming preferences you submit through your account settings.

2.2 Information Collected Automatically

• Device identifiers, IP address, browser type, operating system, and screen resolution.
• Session data including login timestamps, pages visited, game sessions, wager amounts, and session duration.
• Cookies and similar tracking technologies (see Section 8 below for full cookie details).
• Geolocation data (country/region level) derived from your IP address for compliance and fraud-prevention purposes.

2.3 Information from Third Parties

• Identity verification service providers who assist with KYC compliance.
• Payment processors and banking partners who confirm transaction status.
• Fraud detection and risk management service providers.

3. How We Use Your Information

any8 processes your personal data on the following lawful bases and for the following purposes:

• Account Management: To create and maintain your any8 account, verify your identity, and process deposits and withdrawals in Malaysian Ringgit (MYR / RM).
• Service Delivery: To provide you with access to slots, live dealer games, sports betting including the Malaysia Super League and EPL, and all other Platform features.
• Legal Compliance: To comply with anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and the conditions of our international operating licence.
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, account takeovers, and other prohibited activities.
• Responsible Gaming: To monitor gaming patterns, enforce self-exclusion requests, and uphold our commitment to player welfare for all users aged 21 and above.
• Customer Support: To respond to your enquiries, resolve disputes, and improve our support quality.
• Marketing and Promotions (with consent): To send you information about any8 promotions, welcome bonuses, and platform updates where you have given explicit consent. You may opt out at any time.
• Platform Improvement: To analyse aggregated, anonymised usage data and improve the overall any8 experience.

4. Legal Basis for Processing

any8 relies on the following legal grounds to process your personal data:

• Contract Performance: Processing necessary to execute the Player Agreement and deliver Platform services.
• Legal Obligation: Processing required under AML, KYC, tax reporting, and licensing regulations.
• Legitimate Interests: Fraud prevention, platform security, and responsible gaming monitoring — where such interests are not overridden by your rights.
• Consent: Direct marketing communications and optional data uses, where we explicitly request and receive your agreement.

5. Sharing Your Information

any8 does not sell your personal data. We share data only in limited, controlled circumstances:

• Service Providers: Identity verification partners, payment processors, banking intermediaries, and IT service providers who process data on our behalf under strict data processing agreements.
• Regulatory Authorities: Licensing bodies, financial intelligence units, and law enforcement agencies where we are legally required to disclose information.
• Fraud Prevention Networks: Shared blacklist databases operated by regulated gaming and financial institutions to detect and deter fraud.
• Corporate Transactions: In the event of a merger, acquisition, or restructuring, your data may be transferred as part of business assets — subject to equivalent privacy protections.

We do not transfer your personal data to countries without adequate data protection standards unless appropriate safeguards (such as standard contractual clauses) are in place.

6. Data Retention

any8 retains personal data for the minimum period necessary to fulfil the purposes described in this policy and to comply with legal requirements. As a general rule:

• Active account data is retained for the duration of your account and for five (5) years after account closure, to meet AML and regulatory record-keeping obligations.
• KYC documents are retained for the period required under applicable licensing conditions — typically five (5) years from the end of the customer relationship.
• Transaction records are retained for seven (7) years in line with Malaysian financial record-keeping norms and international gaming audit requirements.
• Marketing consent records are kept for as long as the consent remains active, plus a reasonable period thereafter as evidence of compliance.
• Support and communication logs are retained for three (3) years from the date of the interaction.

When data is no longer required, any8 securely deletes or anonymises it so that it can no longer be linked to any individual player.

7. Your Rights

As a player on the any8 Platform, you hold meaningful rights over your personal data. You may exercise any of the following by contacting our Data Protection team at [email protected]:

• Right of Access: Request a copy of all personal data we hold about you.
• Right to Rectification: Ask us to correct inaccurate or incomplete personal data.
• Right to Erasure: Request deletion of your personal data where it is no longer necessary, subject to legal retention obligations.
• Right to Restriction: Ask us to restrict processing of your data in certain circumstances — for example, while a dispute is being resolved.
• Right to Data Portability: Receive your personal data in a structured, machine-readable format and have it transferred to another service provider where technically feasible.
• Right to Object: Object to processing based on our legitimate interests, including direct marketing communications.
• Right to Withdraw Consent: Where processing is based on consent, withdraw that consent at any time without affecting the lawfulness of prior processing.

any8 will respond to all verified data rights requests within 30 calendar days. In complex cases, we may extend this period by a further 60 days and will notify you accordingly. We will not charge a fee for reasonable requests.

8. Cookies and Tracking Technologies

any8 uses cookies and similar technologies to operate the Platform, remember your preferences, analyse usage patterns, and deliver relevant content. Cookies are small text files stored on your device when you visit the Platform.

• Strictly Necessary Cookies: Required for the Platform to function — session authentication, security tokens, and load balancing. These cannot be disabled.
• Functional Cookies: Remember your language preference, display settings, and responsible gaming limits across sessions.
• Analytics Cookies: Collect anonymised data on how players navigate the Platform to help any8 improve performance and usability.
• Marketing Cookies: Used only with your consent to track effectiveness of any8 promotional campaigns — no data is sold to third-party advertisers.

You can manage cookie preferences via your browser settings or through the any8 cookie consent manager displayed on first visit. Disabling certain cookies may affect Platform functionality.

9. Security Measures

any8 implements a layered security framework to safeguard your personal data against unauthorised access, disclosure, alteration, or destruction. Key measures include:

• SSL/TLS 256-bit encryption for all data in transit between your browser and our servers.
• Encryption of sensitive data fields (passwords, bank account numbers) at rest using industry-standard algorithms.
• Multi-factor authentication (MFA) available and encouraged for all player accounts via the any8 Login page.
• Regular independent security audits and penetration testing of Platform infrastructure.
• Role-based access controls ensuring only authorised any8 personnel can access player records.
• 24/7 automated monitoring for anomalous login patterns, unusual transaction behaviour, and potential data breaches.

While any8 takes every reasonable precaution, no system is entirely immune to risk. We encourage all players to use a strong, unique password and enable MFA on their any8 account.

10. Children and Age Verification

The any8 Platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. Age verification is conducted during the registration process and through our KYC procedures. If any8 determines that a player is under the required age, their account will be suspended, all funds returned, and their data deleted in accordance with this policy.

If you have reason to believe a minor has registered on the Platform, please contact us immediately at [email protected] so we can investigate and act promptly.

11. Third-Party Links

The any8 Platform may from time to time reference third-party payment processors or service providers as part of transaction flows. any8 is not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of any external service you interact with. Any8 does not embed third-party advertising networks or social media tracking pixels without your explicit consent.

12. Changes to This Privacy Policy

any8 reserves the right to update this Privacy Policy at any time to reflect changes in our operations, legal obligations, or regulatory requirements. When material changes are made, we will:

• Update the "Last updated" date at the top of this page.
• Display a prominent notice on the Platform for a minimum of 14 days following the change.
• Send a direct notification to your registered email address for significant changes affecting your rights.

Continued use of the any8 Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. We recommend reviewing this page periodically.

13. Contact and Data Protection Enquiries

For all privacy-related queries, data rights requests, or concerns about how any8 handles your personal information, please reach out to our Data Protection team:

• Email: [email protected]
• Live Chat: Available 24/7 via the Platform — the fastest way to reach us
• Response Time: Within 5 business days for general enquiries; within 30 days for formal data rights requests

any8 is committed to resolving all privacy concerns internally in the first instance. If you are not satisfied with our response, you may escalate to the relevant data protection authority under the jurisdiction applicable to you.